All orders have a processing time of 1-3 business days.

Standard letter mail (greeting cards, small art prints etc) will take 3-5 business days within Canada and 4-8 business days to the United States. Tracking is not included for letter mail.

Regular parcel mail (caps, larger art prints, tote bags etc) will take 6-10 business days (depending on province) for orders within Canada. For U.S. customers, your order will take 8-10 business days. All regular parcel orders include tracking.

We currently do not ship outside of Canada and the U.S.

Please note: Sometimes our system miscalculates and may overcharge you for shipping. In that case, customers will be refunded the difference. It will take 2-3 business days to process the refund via Paypal.

We do not accept returns or exchanges unless the item you purchased is defective. Kindly email us with your request.

All sale items are final sale and are not eligible for a refund.

All products purchased from Paige Jung Art + Illustration are subject to British Columbia Provincial Sales Tax (7%) for British Columbia residents, and Goods and Services Tax (5%) for Canadian residents. GST No: 77654 1203 RT0001

Orders being shipped to the U.S. may be subject to duties, which the receiver will be responsible for. Unfortunately there’s no way to know beforehand if and how much duties will be charged.