Shipping & Shop Policies
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All orders have a processing time of 1-3 business days.
Standard letter mail (greeting cards, small art prints etc) will take 3-5 business days within Canada. Tracking is not included for letter mail.
Regular parcel mail (caps, larger art prints, tote bags etc) will take 2-8 business days (depending on province) for orders within Canada. All regular parcel orders include tracking.
We currently do not ship outside of Canada.
Please note: Sometimes our system miscalculates and may overcharge you for shipping. In that case, customers will be refunded the difference. It will take 2-3 business days to process the refund via Paypal.
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We do not accept returns or exchanges unless the item you purchased is defective. Kindly email us with your request.
All sale items are final sale and are not eligible for a refund.
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All products purchased from Paige Jung Art + Illustration are subject to British Columbia Provincial Sales Tax (7%) for British Columbia residents, and Goods and Services Tax (5%) for Canadian residents. GST No: 77654 1203 RT0001